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CPAP experts For Obstructive Sleep Apnea Since 1998

Troubleshooting Guidelines

These guidelines are to help you resolve some of the most common problems that can occur with CPAP therapy.  Let your therapist know imb-5f problems persist.

Problem Possible Cause and Solutions
Mask LeakPull your mask away from your face and let the air pressure fill the cushion, then put it back on-gently adjust your straps, over-tightening can cause leak too-clean your mask, if it’s oily it will move around-talk to your therapist about mask options
Mouth OpeningYou may have nasal congestion, try an increase in humidity-you may not be getting enough air pressure when in deep sleep, ask your therapist to check your data-some people continue to relax their jaw, you may need a full face mask or chin strap if it persists
Dry MouthUsually this happens if you’re opening your mouth (see above)-if you’re using a full face mask, increase your humidity
Nasal congestionThis may happen when you first start therapy as your nasal passages get used to the air flow-you may need to increase your humidity-have your therapist check your data to see if your mask is leaking -some people need to use a steroid nasal spray to reduce swelling in the nasal passages-if you’re using nasal pillows a mask might be less irritating-if congestion persists you may need a full face mask
Pulling your mask off in the nightThis is not uncommon when you start therapy as you get used to having something on your face-you may be getting congested, higher humidity may help-have your therapist ensure your pressure is at the right level
Water in the tubing (sometimes makes a banging noise)Make sure you check your tubing for build up before bed-if your room is cold you may need a change to your humidity system settings
BloatingAir can get into your stomach if your pressure is set too high or too low, talk to your therapist-sometimes happens if you’re mouth breathing, see troubleshooting for mouth opening
Mask IrritationMake sure you’re cleaning your mask daily-pressure points may be sensitive or irritated, this is not uncommon when you’re new to therapy, but contact us if it persists